QuickConnect
QuickConnect allows client applications to connect to your DiskStation via the Internet without the hassle of setting up port forwarding rules. QuickConnect can also work with Synology-developed packages, such as Audio Station, Video Station, Download Station, Surveillance Station, Photo Station, File Station, Note Station, CMS, Cloud Station, and mobile applications.
To enable QuickConnect:
- Go to Control Panel > QuickConnect > General.
- Check Enable QuickConnect.
- Enter your existing Synology Account information or register a new account.
- Specify a new QuickConnect ID. Make sure it is easy to remember, so you will be able to access your DiskStation anytime.
- Click Apply.
Note:
A custom QuickConnect ID can include letters, numbers, and hyphens ("-"), and must start with a letter.
To enhance QuickConnect connectivity:
Your DiskStation offers advanced options to make the QuickConnect access more adaptable to different network environments.
- Go to Control Panel > QuickConnect > Advanced.
- Select the options below to suit your needs:
- Enable QuickConnect relay service: Your QuickConnect connection will be relayed via Synology Relay Server when direct QuickConnect access to the DiskStation is not possible under the current network environment.
- Automatically create port forwarding rules: When your DiskStation is under a UPnP-enabled router, the router will be informed to create port forwarding rules for QuickConnect.
- Click Apply.
Note:
- Relayed QuickConnect connection may be slow due to longer network latency.
- When the router is allowed to create port forwarding rules for QuickConnect, the DiskStation may be exposed to security risk.
To enable/disable QuickConnect for specific applications/services:
- Go to Control Panel > QuickConnect > Advanced.
- Select the applications/services you want to enable QuickConnect for.
- Click Apply.
Note:
For better QuickConnect performance, it is recommended that you go to Control Panel > External Access > Router Configuration to configure port forwarding for each service:
- DSM: 5000 (HTTP); 5001 (HTTPS)
- Photo Station: 80 (HTTP); 443 (HTTPS)
- Cloud Station:6690
Troubleshooting
If you see the Network error occurred message, this means the QuickConnect service has stopped due to network errors. Please check the following:
- Your DiskStation is connected to an active network (at Control Panel > Network > Network Interface).
- The DNS server and default gateway settings are properly configured (at Control Panel > Network > General).
- Make sure the DiskStation can access the Internet using the following destination ports: 80, 443, 8888.
When the network errors are fixed, the QuickConnect service should resume automatically within a few minutes.