Manage Packages

After installing packages either online or manually, you can manage them in Package Center to keep them up-to-date and running smoothly. The instructions below will explain how to launch, update, uninstall, run or stop the packages, and troubleshoot package problems.

To update packages, do any of the following:

Always keeping your packages up-to-date is the best practice to maintain the health of your DiskStation.

Note: If you want to receive email or desktop notification when updates are available, click Settings > General > Notification, tick the checkboxes, and then click OK.

To repair packages, do either of the following:

If errors occurred on a package of your  DiskStation, you have to repair it to make it work again. Sometimes this happens because the package is too out-dated to be compatible with the latest version of DSM, and other times the program files of the package are missing or corrupted.  Packages that need to be repaired will be listed under the Installed category.

Note: By clicking Repair you will actually install the latest version of this package, rather than repair the old one. Please contact the publisher or developer of this package if you still have trouble installing the package.

To uninstall existing packages:

Click on an installed package and choose Uninstall from the Action drop-down menu to uninstall the package.

To run or stop package services:

Click on an installed package and choose Run or Stop from the Action drop-down menu to run or stop the package.

To troubleshoot package problems:

If you find any problem about a package, please try the following:

To find the contact information of a package publisher:

Some packages on Synology Package Center are built and published by third-party developers, and as a result Synology does not provide technical support for individual applications. Please contact the publishers or developers of each application for feature requests, questions and other feedback. Some packages have a publisher in addition to a developer. The publisher builds and makes the package available for Synology products, while the essential functionalities of the package are provided by courtesy of the developer.  If a publisher is provided, please find the publisher for support.

  1. Go to the detail page of an installed package.
  2. On the left of the detail page, you will find the contact information of its publisher or developer.
  3.  If you have feature requests, questions or feedback on a package developed by Synology, you are welcome to visit Synology Website and contact us directly.

Launch Applications

After installing and running packages, you can launch the enabled applications in several ways.

To launch an installed and enabled application, do any of the following: