Email

Enabling email notifications allows the DiskStation to send messages to your email when specified events occur, such as system errors, network connection loss, fan behavior, power failure, or backup task failure.

Note:

To enable email notifications:

  1. Go to Control Panel > Notification > Email.
  2. Tick Enable email notifications.
  3. Enter one or more email addresses in the Recipient's email address field. System notifications will be sent to the addresses entered here. Two addresses are allowed. You can separate multiple addresses with a semi-colon (;).
  4. If necessary, add a subject prefix in the Subject prefix field. This prefix will be added to the subject of each message sent by the DiskStation, thus helping you identify and filter messages.
  5. If you want to use a third-party email server (e.g. Gmail or Outlook) to relay messages, see the "third-party email service" section below. If you want to use a custom server, please see the "custom SMTP server" section.

To use a third-party email service:

  1. In the Service provider menu, choose a third-party email service, such as Gmail or Outlook.
  2. Enter your username and password for the selected email service.
  3. Click Apply to save settings.
  4. You can click Send a test email to see if your settings are correct.

To use a custom SMTP server:

  1. In the Service provider menu, select Custom SMTP server.
  2. Enter the SMTP server name or IP address in the SMTP server field.
  3. Enter the SMTP port number in the SMTP port field. (If you have specified a different SMTP port while setting up port forwarding rules, please enter that number.)
  4. If your SMTP server requires authentication, tick Authentication required, enter your Username and Password for the email server.
  5. If your SMTP server requires SSL/TLS connection, tick Secure connection (SSL/TLS) is required.
  6. If you want to customize sender's name that appears on email messages sent by the DiskStation, enter the name in the Sender name field. If you want to customize sender's email address, enter the email address in the Sender email field. If the field is blank, the first email address in the Recipient's email address field will be used.
  7. Click Apply to save settings.
  8. You can click Send a test email to see if your settings are correct.

Note:

SMTP Server Domain Name:

The SMTP server can be an IP address or a domain name. If it is a domain name, please make sure a valid DNS server IP has been entered at Main Menu > Control Panel > Network, and make sure the server is on the Internet.

Note:

Due to a change in Google Gmail API policy, users must choose Custom SMTP server settings from the Service provider drop-down menu to send email for the following three purposes. For more information on how to set it up, please refer to this tutorial.