QuickConnect

QuickConnect allows client applications to connect to your DiskStation via the Internet without the hassle of setting up port forwarding rules. QuickConnect can also work with Synology-developed packages, such as Audio Station, Video Station, Download Station, Surveillance Station, Photo Station, File Station, Note Station, CMS, Cloud Station, and mobile applications.

To enable QuickConnect:

  1. Go to Control Panel > QuickConnect > General.
  2. Check Enable QuickConnect.
  3. Enter your existing Synology Account information or register a new account.
  4. Specify a new QuickConnect ID. Make sure it is easy to remember, so you will be able to access your DiskStation anytime.
  5. Click Apply.

Note:

A custom QuickConnect ID can include letters, numbers, and hyphens ("-"), and must start with a letter.

To enhance QuickConnect connectivity:

Your DiskStation offers advanced options to make the QuickConnect access more adaptable to different network environments.

  1. Go to Control Panel > QuickConnect > Advanced.
  2. Select the options below to suit your needs:
  3. Click Apply.

Note:

To enable/disable QuickConnect for specific applications/services:

  1. Go to Control Panel > QuickConnect > Advanced.
  2. Select the applications/services you want to enable QuickConnect for.
  3. Click Apply.

Note:

For better QuickConnect performance, it is recommended that you go to Control Panel > External Access > Router Configuration to configure port forwarding for each service:

Troubleshooting

If you see the Network error occurred message, this means the QuickConnect service has stopped due to network errors. Please check the following:

When the network errors are fixed, the QuickConnect service should resume automatically within a few minutes.